This document outlines our AI Features, the value they bring, and the relevant sub processor information, to equip you with all the information you need.
Our mission is to make the digital world more accessible, inclusive, and user friendly for everyone.
As part of our ongoing commitment to innovation and usability, we are excited to introduce AI-powered features designed to enhance accessibility support across our services.
Our approach is rooted in careful evaluation and user centred design, ensuring that technology serves as a meaningful tool for inclusion.
If you have any questions relating to these features or have a AI Feature request then please do not hesitate to contact your CSM.
This document covers the following features:
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Simplified Content
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Page Summariser
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Translations
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Dictionary
AI Generated Simplified Content
What it does:
This feature automatically detects and simplifies content that exceeds 150 characters, rewriting it into clearer, more concise language.
The goal is to reduce cognitive load and enhance comprehension, particularly for complex web content.
Who it supports:
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Users with cognitive disabilities
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Individuals with low literacy or limited language proficiency
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Elderly users who may struggle with dense or technical language
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General users seeking quick, easy to understand summaries
Sub-Processor: Open AI
Purpose: AI provider of large language models (LLMs) access through an API.
AI Generated Page Summariser
What it does:
Automatically generates a simplified summary of the main content on your webpage, presenting key points in a concise, easy to understand format.
Who it supports:
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Users with cognitive disabilities
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Neurodivergent users, providing a clear overview making it easier to decide whether to read the full content
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People with limited literacy or lower reading comprehensions
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Busy users or those with fatigue
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Non- native English speakers
Sub-Processor: Open AI
Purpose: AI provider of large language models (LLMs) access through an API.
AI Generated Translations
Overview:
Following an independent review of multiple machine translation solutions, we're excited to introduce our new AI-powered offering which has been found to offer significant improvements in translation accuracy on a wide scale of contexts.
What it does:
If a customer makes a request to have your site translated by Recite Me into say French from English the following process is followed:
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Check cache – If the translation exists, return it.
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AI translation – If supported, translate using AI.
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Fallback providers – If AI isn’t supported, use the highest-priority provider from our list.
In the unlikely event that a provider fails, we will automatically fall back to the next one.
Quality Assurance
We have commissioned independent human translation companies to compare results from all providers, including AI-powered ones.
In most cases, AI outperformed Google (our most used provider).
We have removed AI-powered translations for any languages where quality did not meet our standards. This includes poor translation benchmark scores, inconsistent AI responses, malformed results, etc
Sub-Processor: Cerebras
Purpose: AI inference provider
AI Generated Dictionary
What it does:
Tailored for clarity, our Ai Generated Dictionary offers accessible definitions with richer context than our traditional dictionary.
Who it supports:
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Instantly supports users understand content in their native language
Sub-Processor: OpenAI
Purpose: AI provider of large language models (LLMs) access through an API.