North America Accessibility Statistics

Below you will find USA and Canada statistics for you to use within your communications.

Statistic Sector Source
1 in 4 people are disabled - over 61 million people All https://www.cdc.gov/ncbddd/disabilityandhealth/features/disability-prevalence-rural-urban.html#:~:text=Approximately%20one%20in%20four%20adults,likely%20to%20have%20a%20disability
14 million people with visual impairments  Vision https://www.nih.gov/news-events/news-releases/study-finds-most-americans-have-good-vision-14-million-are-visually-impaired
15% of the US population have some form of learning disability All https://ldaamerica.org/lda_today/the-state-of-learning-disabilities-today/
20% of the population has Dyslexia Dyslexia https://dyslexia.yale.edu/dyslexia/dyslexia-faq/
7 million Canadian residents (20% of the population) are aged 65 and older  Age https://cancer.ca/en/about-us/our-health-equity-work/older-adults#:~:text=In%202022%2C%20there%20were%20over,to%20be%20in%20older%20adults
67.3 million people speak a language other than English at home Language https://cis.org/Report/673-Million-United-States-Spoke-Foreign-Language-Home-2018
15-20% of the population is neurodivergent  Neurodiversity https://askearn.org/page/neurodiversity-in-the-workplace#:~:text=Research%20suggests%20that%20up%20to,neurodivergent%20people%20are%20exactly%20alike
1 in 8 Americans are affected by hearing loss Hearing https://www.nidcd.nih.gov/health/statistics/quick-statistics-hearing#:~:text=One%20in%20eight%20people%20in,based%20on%20standard%20hearing%20examinations.&text=About%202%20percent%20of%20adults,54%20have%20disabling%20hearing%20loss
Nearly 7 million students with disabilities in schools across the country Education https://www.pewresearch.org/short-reads/2023/07/24/what-federal-education-data-shows-about-students-with-disabilities-in-the-us/#:~:text=1%20The%20nearly%207%20million,for%20which%20data%20is%20available
The average Canadian spends over 6 hours online every day Internet https://www.statista.com/statistics/237478/daily-time-spent-with-media-among-adults-in-canada/#:~:text=Daily%20time%20spent%20with%20selected%20media%20among%20adults%20in%20Canada%202021&text=In%20January%202021%2C%20Canadians%20spent,using%20the%20internet%20in%20general
The disposable income of the working-age population with disabilities is $490 billion Internet Spending https://diverseabilitymagazine.com/2018/09/buying-power-people-disabilities/#:~:text=The%20total%20disposable%20income%20for,taxes%20are%20paid.)%3B%20and
6.2 million Canadians identify as having a disability All https://www150.statcan.gc.ca/n1/daily-quotidien/231201/dq231201b-eng.htm
An estimated 934,100 Canadian adults reported a learning condition Learning Disability https://www150.statcan.gc.ca/n1/pub/89-654-x/89-654-x2014003-eng.htm
70% of websites in the US have critical accessibility issues Internet https://www.boia.org/blog/brands-are-losing-billions-by-not-being-digitally-accessible
Over 1.5 million Canadians identify themselves as having sight loss Vision https://cnib.ca/en/sight-loss-info/blindness/blindness-canada?region=on#:~:text=Today%2C%20an%20estimated%201.5%20Million,Canadian%20Survey%20on%20Disabilities%202017
4.6 million Canadians speak a language other than English or French at home Language https://www150.statcan.gc.ca/n1/daily-quotidien/220817/dq220817a-eng.htm
Over 4,035 digital accessibility lawsuits are filed in New York and California alone All https://www.hinckleyallen.com/publications/digital-accessibility-lawsuits-on-the-rise-doj-taking-action/#:~:text=According%20to%20a%20mid%2Dyear,will%20be%20filed%20in%202023
1.1 million adults have ADHD in Canada ADHD https://globalnews.ca/news/4027630/adhd-adults-symptoms/#:~:text=It%20is%20estimated%20that%201.1,of%20adults%20have%20the%20disorder
Nearly 58 million adults (17%) aged 65 or older live in the US. It is estimated that by 2040, that number will grow to 22% Age https://www.americashealthrankings.org/explore/measures/pct_65plus#:~:text=The%20age%20distribution%20in%20the,projected%20to%20grow%20to%2022%25
People with disabilities have a buying power of over $50 billion in Canada Internet Spending https://economics.td.com/canadians-with-disabilities-accessibility
5% of all students enrolled in higher-level education in the US are international students Education https://www.internationalstudent.com/study_usa/#:~:text=The%20USA%20has%20the%20world's,and%20the%20numbers%20are%20growing
Between 30-40% of the population in Canada is neurodivergent  Neurodiversity  https://www.kellyservices.ca/ca/business-services/business-resource-centre/managing-employees/managing-neurodiverse-employees/#:~:text=And%20there%20are%20a%20lot,and%201%20in%20165%20females
47% of people with disabilities in the US reported facing at least 1 barrier to employment Recruitment  https://www.bls.gov/news.release/archives/dissup_03302022.htm#:~:text=Barriers%20to%20Employment%20In%20July,July%202019%20(47.5%20percent)
62.5% of Canadians with a disability face a barrier while traveling by airplane, passenger train, ferry, or bus Transport https://www150.statcan.gc.ca/n1/daily-quotidien/211027/dq211027d-eng.htm
Adults with disabilities spend an estimated $17.3 billion on travel every year Travel https://www.prnewswire.com/news-releases/disability-travel-generates-173-billion-in-annual-spending-300121930.html
The global telehealth market is projected to grow to $504.24 billion by 2030 Health https://www.fortunebusinessinsights.com/industry-reports/telehealth-market-101065
A survey found that 71% of individuals abandoned websites that they found difficult to use Internet https://www.clickawaypound.com/cap16finalreport.html
Up to 20% of the Canadian population has a learning difficulty  Learning Disability https://ldsociety.ca/how-common-are-learning-disabilities/#:~:text=Rates%20of%20learning%20disabilities%20in%20Canada&text=The%20incidence%20rate%20for%20learning,male%2F16.1%25%20female)
The online learning industry is projected to pass $370 billion by 2026 Education https://www.businesswire.com/news/home/20211018005498/en/The-Worldwide-E-Learning-Industry-is-Expected-to-Reach-457.8-Billion-by-2026---ResearchAndMarkets.com#:~:text=Amid%20the%20COVID%2D19%20crisis,10.3%25%20over%20the%20analysis%20period
An estimated 6-10% of children have some features of Dyspraxia  Dyspraxia https://www.understood.org/en/articles/5-common-myths-about-dyspraxia#:~:text=Myth%20%231%3A%20Dyspraxia%20is%20extremely,disorder%20and%20motor%20learning%20difficulty
82% of users with access needs would spend more if there were fewer barriers online Internet Spending https://www.clickawaypound.com/downloads/cap19final0502.pdf
25% of employees said they have a disability or health condition that limits a major life activity Recruitment https://www.bcg.com/publications/2023/devising-people-strategy-for-employees-with-disabilities-in-the-workplace
As many as 80% of disabilities are hidden All https://hdsunflower.com/uk/insights/category/invisible-disabilities
Canadians with severe disabilities earn 51% less than non-disabled citizens Recruitment https://www.canada.ca/en/employment-social-development/programs/accessible-canada.html
Revenue from sports events tickets in the US is projected to reach 15 billion dollars in 2024 Sports https://www.statista.com/topics/11374/sporting-events-in-the-united-states/#:~:text=According%20to%20the%20Statista%20Digital,billion%20U.S.%20dollars%20in%202024
25% of disabled people experience housing insecurity and homelessness  Housing https://www.fordfoundation.org/work/challenging-inequality/disability-rights/u-s-strategy/#:~:text=People%20with%20disabilities%20experience%20poverty,the%20consequences%20are%20even%20starker
85% of disabled adults are Internet users Internet https://www.dol.gov/sites/dolgov/files/ODEP/pdf/disability-digital-divide-brief.pdf
40% of people with a disability use an online health service for getting a consultation or prescription online Health https://www.ncbi.nlm.nih.gov/pmc/articles/PMC9098125/#:~:text=Our%20findings%20revealed%2039.8%25%20of,telehealth%20use%20based%20on%20sociodemographics
5-10% of US residents' monthly budget is spent on leisure activities Leisure https://www.valuepenguin.com/average-household-budget#:~:text=Average%20entertainment%20cost%20per%20month%3A%20%24243&text=The%20average%20American%20household%20spends%20%242%2C912%20per%20year%20on%20entertainment
Only half (50%) of American homes currently meet accessibility standards Housing https://www.cnbc.com/2023/07/21/less-than-5percent-of-housing-is-accessible-to-older-disabled-americans.html
Set to represent 27% of spending power by 2030, Gen Zs are socially conscious and actively favor brands that care about helping and including others Digital Inclusion https://www.forbes.com/sites/gregpetro/2022/03/11/consumers-demand-sustainable-products-and-shopping-formats/#:~:text=By%202030%2C%20Gen%20Z%20will,consumers%20before%20it's%20too%20late
Around 20% of utility customers have switched their energy suppliers in the past 12 months Utility  https://www.simon-kucher.com/en/insights/energy-study-2022-customers-increasingly-willing-switch-gas-and-electricity-providers#:~:text=There%20is%20a%20lot%20of,in%20the%20past%20twelve%20months
Households containing an adult with a disability are estimated to require, on average, 28% more income to obtain the same standard of living as people without disabilities Housing https://www.nationaldisabilityinstitute.org/wp-content/uploads/2020/10/extra-costs-living-with-disability-brief.pdf
70% of the US population show one or more characteristics of financial vulnerability  Finance https://www.cnbc.com/2023/04/11/70percent-of-americans-feel-financially-stressed-new-cnbc-survey-finds.html
78% of adults prefer to bank via a mobile app or website Finance https://www.forbes.com/advisor/banking/banking-trends-and-statistics/#:~:text=As%20of%202022%2C%2078%25%20of,prefer%20to%20bank%20in%20person
Nearly 136 million individuals visit emergency rooms in the US each year Emergency Services https://www.theemergencycenter.com/emergency-room-visit/
50% of the most popular Federal Government websites are not fully accessible to all Americans Government https://www.whitehouse.gov/omb/briefing-room/2023/12/21/omb-releases-digital-accessibility-guidance-to-ensure-all-americans-have-ability-to-access-critical-government-resources/#:~:text=Currently%2C%2061%20million%20Americans%20live,services%20for%20millions%20of%20Americans
3 in 5 internal websites at major federal departments and agencies are not fully accessible to people with disabilities Government https://www.adatitleiii.com/2023/02/long-overdue-report-shows-deficient-accessibility-for-many-federal-websites/
94% of the largest E-commerce websites fail to meet the Level AA requirements of WCAG 2.1 Retail/E-Commerce https://baymard.com/audits/ecommerce-accessibility-audit#:~:text=When%20Baymard%20Institute's%20auditors%20tested,accessibility%2Dcompliance%20issues%20with%20images
E-commerce companies account for 74% of Federal ADA lawsuits  Retail/E-Commerce https://www.boia.org/blog/4-ecommerce-statistics-that-should-make-accessibility-a-priority-in-2022-and-beyond
Digital barriers prevent around 25% of the population from accessing the resources and services they need All https://www.ey.com/en_us/government-public-sector/unemployment-to-reemployment-solutions/digital-accessibility-and-inclusive-design-in-government